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Very unprofessional and rude people working here. All I asked for was shade and was lied to. They wouldn't give me my money back. Shame on them. Shame on Hannah for having absolutely no character and laughing at my children's disappointment. What a weird experience. 75 dollars a night for a tiny tent site with no trees? We ended up staying at the Amway Grand Plaza downtown for 104 dollars. Breakfast was included and we didn't have to deal with people like Hannah.