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The players club employee that helped me was very nice and helpful. It was my first visit. I appreciated his patience. Also when I asked a random employee if they had a particular machine she found it for me right away. The only negative was the woman working in the gift shop. I was buying a Wisdom pass. She did not look happy to be there and did not explain the way it worked or anything. I did get a better explanation from the employee at the players club. I hope to be back in a few months!