The campground itself was amazing. The owner on the other hand NOT SO MUCH. They were very difficult to get a hold of throughout our stay; after an email, multiple calls to the office, a call to a cell phone in which I was unable to leave a message b/c the mailbox was full and finally a text message, Carol called me. I was in the middle of explaining that there was a change in the number of people in our party since making our reservations a few months ago and I would like a refund for the 2 extra adults that were unable to come. She interrupted me, literally raised her voice, told me to stop talking and said it was our fault for not telling them there was a change and there would be no refund. WOW!! If she were to explain their stupid policy nicely instead being so rude I wouldn't have a problem paying, but now I'll be pursuing it further. We will be sure to share.