Review: The Hawnets Nest

  • $60.00 /night
  • (4.0)4 reviews
more_vert

Jeremy

9 months ago
1/5

Asinine rules, horrible service, avoid it like the plague.

Edit: the owner asked for clarification as to what we didn't like so I'll explain in the following. Myself and my three friends skied up to the Nest and asked the receptionist for the wait time. She said, in a robotic voice, "we are at capacity, if you take a run and come back maybe there will be space available." We thought this was silly because there's literally a fire pit with picnic tables outside of the Nest for waiting.

We waited outside until more than four people left, then we went in to inquire again. The receptionist responded in the same robotic voice, "we are at capacity, if you take a run and come back maybe there will be space available." This happened one more time until we gave up. We were very hungry so we weren't going to take a run and come back in half an hour just to be shut out again by a rude robot.

Also, one of my friends asked to use the restroom only to be told it's for patrons only. We paid $100s of dollars to ski that day, and were attempting to patronize the restaurant, but they refused to let us use the bathroom.

Further, while the skiing at saddleback is top notch, the service at the restaurants are bad. They seem chronically understaffed and unprepared for the volume of people that come with a holiday weekend.

Helpful
0
Comments
0

Comments