As a resident I am extremely upset at the behavior I have seen and experienced from one of your office managers at Breezyhill Resort in Pompano Beach, FL. I have never seen a more rude and disrespectful woman with no regards to customer service. She has absolutely no problem-solving skills whatsoever and definitely does not know how to speak professionally. I was appalled at how she was treating her staff and the guests in the office. I hope this is not the type of behavior that is condoned at this resort because I will use my influence to make sure the rest of my neighbors and new residents know what is to be expected with this lady. This is not resort behavior especially since most of us come here to vacation and get away from the everyday stressors of life. Please look into this and offer some type of resolution because I feel sorry for your incoming guests this season.