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I would never go to a campground that the manager/owner responds the way you have to complaints. We are a friendly couple who travel a lot. I understand some people complain but never have I read such rude responses. People can be tough at times, but come on this is down right rude. A simple “sorry your experience was not what you expected. Please let us know while you are here of any problems you have and we can address them” would be professional. I am not being mean, just a thought for your next negative comment.