At first had a hard time contacting the office so I just drove by to take a look apon arrival I was notified they were on vacation. That had no affect as maintenance quickly stopped what they were doing and assisted with the paperwork. Within an hr. they had a location and verification. Kids are allowed for short stays and possibly long term and are pet friendly. They require a background check and first and last rent but waive that as my stay will be only 2 months. Many nice neighbors afew are long term. Maintenance is busy full time to help with any problems. My connection was 50 amps and my RV was 30 amps but I had an adapter my neighbors were not as lucky and didn't have one but was told maintenance put a additional 30 amp connection for them. Owners have only owned this for 3 years and have already done extensive remodeling to the landscape I read the other reviews some good and bad but I personally have had a great time and experience