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I made a reservation online expecting to enjoy their new section of the RV Park. As expected, they immediately charged my card for the deposit. I also got an email confirming my reservation. Since I was booked in an older park, I canceled the reservation I had there. It wasn’t till I got my credit card statement I learned they canceled my reservation and never even bothered to reach out to me. I am now high and dry without a park to stay in because of their mistake.
If this is the level of customer service they have for a new RV park, I feel sorry for anyone who thinks they have a spot just because they get a confirmation. No way to run a park.