The response from Horseshoe Cove ignores the issue that we previously stated. THEY DO NOT PROVIDE CABLE ACCESS (HOOKUPS) AT MANY Of THEIR SITES. So, it's not a question of contacting/paying the cable company to just "turn on" the service. If there's NO CABLE HOOKUPS OR WIRING FOR CABLE on those sites, the cable company can't "just turn" on the service. Horseshoe Cove knows this but continues to avoid the fact that there are no cable hookups on some sites. Instead, they reply by talking about turning on service even though if you don't have a cable box to plug into, you're not going to have access. When customers are trying to book stays for a few days or weeks, they want honesty as to the routinely available amenities. A site with no cable hookups is different from one that has hookups and just needs to be turned on. As such, maybe Horseshoe Cove should update what they show as amenities on their websites to reflect reality.
This RV park advertises cable tv as an amenity. However, some sites are not wired for cable tv. We were given a site that has no cable tv hookup for our 1 week stay. When we told campground mgt that our site had no cable, they became indignant and told us to have the local cable co come out and wire they site for cable. We ended up leaving that campground a few days earlier. We thought it was dishonest to advertise an amenity which they don't offer and then expect a short term guest to pay to have their sites wired for cable tv. Now that we've submitted some negative online reviews of their campground, they're responding by saying that cable tv is only for their long term guests and full time residents. Really? Then if that amenity is only intended for long termers, at least be honest in your advertising and don't give the impression that every guest (short term & long term) will have cable tv available as an amenity. And don't try to get short term guests to absorb the expense to have your campground sites wired for cable. It's that simple.