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The first time I came here was a few years ago and I got my navel pierced and the area was NOT cleaned beforehand. I heard that things changed since then so I came to get a septum done and the process itself was totally fine and pierced even and the sites were cleaned with alcohol. However, the aftercare process is still the same as it was before (which is VERY irritating to the piercing) and doesn’t follow the APP aftercare. The prices are nice but I won’t be coming back for another piercing.