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These guys are crooks. I used a lawyer and they did not even respond to the Attourney. They are making money off my music and I am not getting paid. The only wait is if everyone does a class action lawsuit against them. Then they will finally straighten their business method. use Distrokid or CDbaby. They are reliable and great customer support. I have contacted The Orchard my self 5 times and they never respond. Beware.