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The staff were very friendly and helpful. We only went in the main building, but it was nice. They do sell a few items in the lobby if you forgot something. We booked two spaces side by side online by two different people and they were able to accommodate our request, which was nice. All the hook-ups worked perfectly. They even had cable TV.
Two thumbs up! The cell coverage was great at the park.
The location is a few miles away from downtown Moab, so that is good and bad. You can't walk to downtown, but you're also far enough away that it's quieter.