Review: BV Overlook

  • $40.00 /night
  • (4.2)5 reviews
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Roberta W.

10 months ago
1/5

This campground is an absolute dump run by dishonest crooks. We stayed here in October on a night that it got below freezing and snowed. We were put in a cabin that had a 2-inch gap between the bottom of the door and threshold. The heater was more like a hair dryer and didn’t warm the cabin. It was 40 degrees in the cabin so we didn’t sleep. The floor crunched while walking on it and the platform bed was metal. When we got off the bed there was a loud bang. When we tried to get a refund from the owners she blamed us and said the problem was we didn’t understand rustic cabins. We have stayed in rustic cabins in the cold months for 10 years and never experienced this. The owner gave a 25% refund was which was inadequate for the uninhabitable conditions. We opened a dispute with our credit card and the owner then fought the dispute! There are many places in Buena Vista…take your business elsewhere.

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