Made reservations for June 17th-20, traveling from Arkansas. Arrived to NO water on the premises with no notification to bring water in camper. Had 5 people in our camper(with no water on board as had reserved full hookups) with no way to cook dinner, shower, etc. Didnt realize there was no water until we had already set up camp. Then had to pack up and find another campground. No response after multiple attempts in person, phone, and email. Was never anyone in the office even during "scheduled office hours". No communication of any kind about any compensation for our trouble or lack of using facilities, etc. I wouldn't expect it if I had arrived and just not liked the place, buy no water source at all was asking way to much without being informed in advance. Would NEVER recommend. Would rate lower if possible. If you want to stay where it's all about them making money, this is your place. If you want to stay somewhere pleasant where the host seems to care about providing good service, I can recommend a good spot down by the river.
I stand corrected. I was reimbursed for our full amount. Thank you. I didn't receive a notice telling me I was being reimbursed, so I wasn't aware until I posted this review. I do appreciate the reimbursement and am glad that you have new management. Hopefully, this will correct the communication issues. I have changed my review to reflect this new information.