Well upon arrival i was told she had no sites even though she took my card # over the phone charged me for the site only to have given it to someone else that said they made the reservation. Don't they check ID's???? after getting that squared away the management put me in a site and never even apologized for the mix up, in addition when we went to pay for another month she told us we would be moving to another site at the end of the day which was like two hour notice...??? Plus the new site was not big enough but having no notice to try and find a new park we were forced to try and make it work. the space was 38 feet long and we are 35 feet. in trying to squeeze in we ended up having damage done to our trailer, and then was yelled and cursed at for not fitting, go figure. when we asked for a refund we were told there is none. Well guess they like to be sneaky and get away with fraud. If i could find the owners I would make a formal complaint, When asked the management said the owners trusted their judgment and did not want to hear from me. Well I made a formal complaint to the BBB.