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I've been going here since I was little, I have always loved Heise! They've made some amazing modifications to the place and it looks and feels so much cleaner. I've had no issues with any employees, they've all been really nice. They also give you fair warning about all of their rules including storms and their policies about lightning and no refunds (you are allowed to come back after the storm has passed.) Once you pay you are allowed to come and go as you please, which I think is an amazing policy that no other local swimming pool has (that I'm aware of.) I am also a fan of the drive out to Heise, it is in a gorgeous location and there are some stunning sights.