We had a really nice stay four times at what we think is a very nice campground (Oakwood Campground, Clear Lake, Iowa) with great pull through sites with full hookup. We thought we were getting along fine with the management and they had not informed us of any issues. Mind you this was the first that we knew of any problem after staying 4 times in one summer. We are, basicly, rule followers and have never had a problem over many decades of camping. We respect that it entails a lot of hard work to run a campground well.
We acknowledge that we were wrong and made a mistake. We overstayed past noon without asking for an extension. Management approached us very agitated, accused us of overstaying and planning to winterize. She did not accept our apology, our explanation that we were not winterizing on the campground property or our offer to pay. The other half of the management then stopped in his pickup truck and yelled. "This better not ever happen again." I went to visit with him to tell him we were sorry and did not mean to intentionally frustrate or anger them. I apologized again as my husband and daughter had. I shared that we really enjoyed the campground. He did not want to visit with me and kept saying, "We are not going to talk about this."He blamed us for coming in too close to closing time twice. Apparently, 15 minutes prior to closing is too late. Blamed us for not reading the rules (we had). Blamed us for planning to winterize (he would not listen to find out we were not planning to winterize). We have never winterized in a campground. We sent a check for more than our over stay and they sent it back voided. Mind you we had had no unkind words with this couple previous to this situation. We were the ones being yelled at and unable to visit civilly with them. We tried. We did not yell or act belligerently towards either of them. I expect management to be able to inform us of a mistake we made in a civil manner not in a belligerent or threatening manner. I also expect to be able to do the right thing to make amends if we are wrong and have made a mistake.