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Showed up after a three hour drive. Found our packet hanging inside the main entrance door of office that had a sign on it "Office Closed Until January 5th" nothing else. Get to our assigned spot and see low hanging branches. Called the office and the message was to call the after hours number. Called the number and left a voice mail. 15 minutes later Called again, both times leaving detailed messages. Called a third time and told them we were leaving because of the lack of response -left that message on main number and after hours "emergency" number. Sent an email why we left and wanted a refund. A day later and no response to email or phone calls. This place should be avoided. Looks more like a resident park than a KOA.