Review: Sunset Lakes Resort

  • $0.00 /night
  • (3.8)4 reviews
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Scott Greenwood

1 year ago
2/5

We stayed here for 6 nights. The resort has HUGE possibilities, but it is the most corporate resort I’ve stayed at and seem to only care about the money and NOT their customers. Management of this place is definitely hurting. My Aunt and Uncle have a seasonal spot they rent, therefore I brought my camper there to camp with them. Since I was there, my cousin also brought her RV to camp with us as well. On the day she (my cousin) was checking out, she was taking her camper up to the Cordova Dragway as her daughter races. Cordova doesn’t open their gates until 2 pm, and the resort was literally 95% empty, so my cousin asked for two extra hours to check out (checkout is 11…wanted to vacate at 1) and was told she had to get her camper off of the property or pay for another day. She then asked if she could park it out front, and the attendant then asked another employee what the “daily storage rate” was even though she only needed to park it for two hours. The other employee told her she could just park it up front for the two hours. At that time, the original employee stated that if she was going back on property that she would have to pay the $10 visitor pass rate.

The dock where the paddle boats are kept were disgusting as they were completely covered in goose feces, and the paddle boats themselves were not cleaned once while we were there. The splash pad was only open one of the days that we were there. Most of the time there were only two to three golf balls at the mini putt course, and sometimes there weren’t any. There are two sinks in the men’s restroom, and one of them was not working the entire stay. It literally takes ten minutes to get hot water in the showers after turning it on.

This place needs work!!

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