We have been bringing our grandchildren here for years. In the past years we have been able to check in an hour early... with no problem, this year I called the day before and asked if we would be able to check in early and she said if the cabin was ready to go but it would be a 10.00 fee per hour if you come early, I was very surprised by that! ( This
was never the case in the past years) I Politely said thank you but no I cannot pay extra, my daughter then called and said she would be willing to pay the extra $10 for us to come early and they gave her the run around... So at this point we just decide we will come and check in at 3:00 check in time. I get to the campground at 2:40 walk in and say I'm here to check in for a cabin and she says okay when she pulls my reservation and recognizes the name and then she says you need to come back in 20 minutes we can't check cabins in early as I was walking out another family was walking in I proceeded to go sit in my car 5 minutes later they called and said oh you can come check in now when I went in the other family that I passed as I was going out was getting their keys to their cabin with no problem but I had to go sit in my car...and wait till 3:00 check in and she was very rude!
I do feel like the inside of the cabin was cleaner than it has ever been in years past... The outside is in shambles, ( I was embarrassed to take pictures of us on the deck) it's missing pieces of the log cabin siding, the deck is rotting, under skirting
is falling off , and worse of all the sliding door was so hard to open and close ( we remember this from last year) within hours of checking in the metal frame holding the glass in pulled away from the glass itself! We had to call after hours and maintenance came in a timely manner, he tried fixing the frame and ended up shattering the glass patio door! He taped it up and put cardboard over the shattered glass and we went rest of the weekend waiting for the glass to fall in.... we had our 6 grandchildren with us...I felt like it was an unsafe situation with children...no one ever called or came by to see how the shattered glass was holding up ... for the money they are charging for these cabins $$$ they need to be better maintained...I can't recommend renting the cabins at all!! The grounds itself are nice and do see some improvements there. kids enjoyed the activities! I really can't say that we will be returning next year!