They charged my card to "hold" my spot that isn't even open yet. Didn't have a 30amp spot so they gave me a 50 Amp then proceeded to charge me for 50amps, which is kind of rip off because regardless of your amperage YOU pay an electric bill. They were very shady in my opinion, my wife called and is not very good with people and I feel like this lady took advantage of her and tried to take her money when we wouldn't even be there until 2 weeks later. And the woman told her it would only be a pending charge to "make sure our card worked". Just too many red flags before we even got there. Although I had no problem getting my money refunded, she told me after refunding my money that I no longer have a reservation because I asked not to ve charged anything until I've moved in and have accepted the spot.
Edit: the below response from the owner in no way reflects how shady they were acting towards my wife. There wasn't any "miscommunication" they blatantly lied to her and took her money. Luckily we have 400 to spare otherwise it could have caused problems for us. Especially with me traveling in an ice storm yesterday.