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After pre booking camper site and traveling from TX. I arrived to find that I was unable to enter the park because of the unevenness of the road . If I would have entered I would have bottomed out and damaged the plumbing under my trailer! Upon asking for a refund I was told a manager would have to approve it and they would get back with me. I have called repeatedly for tge last 3days with no answer and no return phone call. Don’t be a victim. Don’t stay here , they will steal your money