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When you arrive it might seem a little sketchy (especially with zero cars in the parking lot), but there was good signage to point us to the office/check in. We were greeted by two very nice guys, and my girl asked "where's the hottest water?" and they pointed directly to the right of the office which was the duck pond private area which I have pictured. It was absolutely gorgeous and we got lucky that the next reservation was a little over an hour from when we arrived so we took it right then. Quite beautiful, quite relaxing. And they do take cash or card.