By any means we aren't staying anywhere local to Bridgeport, but our group was in desperate need of a handicap accessible shower for my wheel chair bound 16 year old niece. I called the resort and left a voicemail for information on the resorts public showers, and Misty called me back. Instead of a simple yes or no Misty berated me saying we were too far away from their location. It's not what she said but her tone in how she said it. I understand if your busy or if there are mix ups between your location and another but I think Misty needs some training in her customer service skills, especially over the phone. To her credit she did give me the dimensions of the shower after a second call-however the call disconnected after she provided that information. Not sure if I was hung up on or if there was something wrong with the connection. We have never stayed here but after that interaction with Misty over the phone, I know I never will, and I will never recommend this place, and be sure to share my experience with Misty with others.