Review: Zephyr Cove Resort

  • $0.00 /night
  • (4.4)5 reviews
more_vert

Ana Cekova Stanic

2 years ago
4/5

The location is gorgeous, as always! We came here 9 times in the last 13 years. I was very sad to notice that the cabins have gone downhill… the mattresses are very old, uncomfortable, hard as a rock or way too soft with no support. We were in a two bedroom cabin 11, lakefront. The bed sheets were worn out, very poor quality, and even stained. Also, they were not the right size. For instance, two twins we had in one of the bedrooms had large queen size sheets on, so it was very hard to sleep like that, as the sheets and blankets would get all over on two single mattresses in a very small bedroom. The blankets were huge, and did not fit such small beds.

The electrical outlets need to be replaced ASAP, as they are so soft, almost nothing can stay plugged in without falling out, and it is also a safety issue, I believe.

In addition, we could not find one decent pot or frying pan and had to separately request it. What is the point of renting a cabin with a full kitchen, if there are no cooking tools?! The teflon pans heavily scratched are not safe to use. I would suggest stainless steel or aluminum, along with some silicon utensils, so that the guests do not ruin them. The knives were so dull, it was not possible to cut anything. Also, a few additional bowls and plates could be added.

The staff is excellent, but whomever is in charge of the items mentioned above, please take a notice. In the past, the cabins were always very clean when it came, the.

bedding, comfortable, and the kitchen with a plenty of kitchen tools. Please make them like that again!

Helpful
0
Comments
0

Comments