We stayed at Space 18, in the year of 2021. The park has some positives, including cleanliness, and safety, which initially attracted us. However, the main issue lies with the management, particularly the manager's unprofessional behavior. During our stay, we encountered rudeness, inconsistent responses, and a lack of empathy from the manager. Other tenants have had similar negative experiences of which were shared with us, including instances of feeling bullied and fearing eviction. While we anticipated some roughness from the manager, we found it difficult to maintain a good relationship despite putting our best foot forward. Unfortunately, the manager tends to prioritize personal emotions and his own biases over professionalism and diplomacy.
After leaving the park, we never received our deposit. We then sent numerous emails that were answered with claims from Bruce they had sent it however we had not received it. We then offered to pick it up in person but this offer was never accepted.
We finally got our deposit back after filing a small claims with the county of Sacramento.
We recommend avoiding Sac Shade as it's not a welcoming place for all people due to these issues. Unfortunately, most complaints are painted as problem residents instead of acknowledging the reoccurring theme in most of these reviews.