The staff was nice and did their best. Our unit was clean. There were so many shortcomings that all we could do was laugh. The wifi was only available at the office or just outside and because of a narrow band with it was only available late at night. It was so slow it brought memories of dial up. They advertise a grocery store but while we were there it was never open. The windows would not open and we had no A/C. I heard others talking and some units had A/C. No coffee pot in the room. We knew there would be no microwave or refrigerator. The toilet was jammed up against the sink so it was a very tight fit. No shelves in the bathroom either. Our room was dark and the lighting was dim making it difficult to read. You could see that they had done work on the place but they either cut corners or did not understand what is helpful for people. The restaurant was mixed. Breakfast was cooked in much grease but other than that was fine. Most the issues were owner or management issues not staff issues.