First time staying here. I can understand why they require payment when booking with no refund.. We would have walked out upon arrival. The carpets were torn and stained, the furniture was about 10 years past due for updating.. There was duct tape covering the holes on the loveseat and futon. Ants were all over in bathroom. Supposed to sleep six comfortably but the futon was horribly uncomfortable for our grandkids. Two bathroom size garbage cans with no info where to take the trash.. We will never stay here again. Also of note, I believe most people are aware of this motel/cabin as there were very few people staying over a holiday weekend.. Another issue is the "private lake" we were told it had not had any work done on it.. The kids playground was over run by weeds and the equipment was not in very good condition. The only positive I can honestly give is the location is good which is what drew me in. We stayed in cabin 16.