This review would be a 1/5 if the owner didn’t give us back a 1 night refund. It’s a solid +3/5 due to their customer service.
We called a day ahead of time to book a cabin for two nights. The owner asked that I text my contact information/dates and did not require payment ahead of time. He even called me back that night to confirm availability. Upon arriving, the owners had no clue we were coming (even with two calls and a text). I was asked to look through a stack of 10 papers with other peoples contact information to see if it was me. None of them were. We were given a clean cabin and we were generously provided sheets and pillows.
We ended up clogging the toilet within 30 minutes of our arrival. I was able to go back over to the owner and ask for a plunger. He kindly plunged the toilet and mentioned it’s old plumbing. I am not sure what would’ve happened if it was night time when the owners were no longer on property.
Our first night was fine. I was surprised by all of the empty plastic bottles by the front office shed and by the guest outdoor shower house. It looked like the grounds could have been cleaned up more.
Upon returning from our day at Mount Rainier (this was about 45 mins from the park entrance to Mt. R), we discovered the air conditioner, was fully frozen and seized up (set to 71 degrees when we left that morning). Our cabin had to be well over 100°. There was no way we could’ve spent the night there. The owners were no longer on site. I had to go to a seasonal camper and ask for assistance. They came down and attempted to look at it while I called the owner. The owners ended up refunding us one night instead of moving all of our things to a different cabin, that was also hot, and would’ve needed to cool down. We packed up within minutes of being told we were getting a refund and left to go to a hotel that night.