***Horrible experience/Horrible managers****
My Hubby & son had a really bad experience this weekend 8/18/23--8/20/23. They have been going to this place for over
10+ yrs and had NEVER been treated the way they were this weekend.
The property managers over reaction about a truck parked in the grass which they moved once they were asked to, but the manager had really nasty attitude towards them and asked them to just leave.
Next day, first thing instead in the morning instead of saying good morning like most good human beings, he says "I hope you are leaving and cleaning up after yourselves and dont come back here".....SOOOO UNBELIEVABLE!
( so, sad cause the Ephrata Community is not like these people running this place!)
This management team had nasty attitude the whole time they were there and made them feel very uncomfortable and talked to them in such a condescending way in front of the 4 little kids/
4 teens that were all with them for this camping experience .
Apparently seemed like they were targeted as they were the only ones getting yelled at for a truck parked in the grass when clearly multiple trucks in the park were also parked in the grass as well.
My husband/son camping group was the only Hispanics in the park at the time and the only ones getting harassed/targeted.
They are very disappointed and do feel this was a racists acts on behave of that management team. I recommend they reconsider there actions towards the patrons and especially get some management trainings, specially in customer service, Or hire someone will.