Review: Richmond Family Recreation RV Camp

  • $30.00 /night
  • (3.8)5 reviews
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Becky Burtis

2 years ago
4/5

As a full-timer for 2 years, I'm pretty in tune with what constitutes good CG customer service. The manager of this CG doesn't have it. I tried making reservations four months out, and he didn't return phone calls. He finally replied to an email, telling me I had to submit a form to make the reservation. OK, no problem. I found the form on the website and emailed it to him. Then he emails me back and tells me that one is outdated, and I have to resubmit with the attached one. Guess he couldn't be bothered to post the correct one. So I resubmit and finally get a site.

On arrival day, my wife calls him to reconfirm our site number. He tells her we can only stay two nights, then have to move to another site. No explanation, no compensation for the hassle, and no prior notification that we needed to change sites. The next day I go to the MWR office to discuss this with him. He's not there (has 4 jobs on base and apparently CG is lowest priority), so I call him. Turns out he's making me move just so another person can get into our site on our last night. I tell him that's not right, and I want a free night if I have to move. After checking with his supervisior, presto, he emails me back saying that I can stay all three nights in the same site. I guess the lesson for others is to trust but verify at this campground!

As for the CG itself, it's a bit overpriced at $30/night without sewer hookups. The entrance is unmarked and the site numbers are hard to read. There are six fairly spaced out sites in total, of which, two are pull through. All sites are grass/gravel mix with 50A electric and water. The dump station is about 100 yards away, in between the RV storage lots. You can drive there without getting on the main road. No bathroom or bath house. There is no PX, commissary or gas station on the base. It's a very quiet base of mostly civilian personnel, so it's pretty quiet all the time.

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