Overall I enjoyed the town of Cape Charles and the hotel was a last resort because everywhere else was booked due to the holiday weekend. I am by no means a high class person and understand that a room for a couple of nights is a room, at least the bed was comfortable. My issue is simply the price I paid for the room considering it is not an ocean front room/on the beach and the cleanliness. When I think of resort this is not what I had in mind and it is not one, it would probably be a better experience to actually camp in the campground or camper. Our room was on the 2nd floor near the entrance to the camp ground where the nasty pool is. I was noticing a lot of chirping sounds coming from what sounded like either the dumpster or somewhere in the stair well since this is an outside hotel and a bird actually flew out from behind the stairwell at one point during our stay. Upon check out I brought to the attention of the front desk lady (who was not friendly or provide any customer service) that I was concerned about what sounded like birds inside the stairwells and explained I heard these sounds all night the previous night. She informed me that they can’t control wildlife and pretty much laughed. I stated I understood this but my concern was nesting where there are people staying, she informed me that if they are “nesting they are not allowed to disturb,” she also pointed out this was a 2 star hotel. Exactly so why did I pay more money for this hotel and room than I would at an ocean front hotel on the beach ($262 with tax) each night, almost $900 for 3 nights. Hopefully the new manager who seems very nice turns this place around because it was not worth the price I paid, updating the flooring in the room doesn’t justify the price I paid and the refrigerator in our room definitely needs to be replaced, looks like it’s about 20 years old.