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They messed up our reservation, even after we confirmed two days before. We arrived late (which we told them would be the case) and there was no way to get in contact with anyone who worked there. Thankfully a very kind woman who has been staying there for decades was able to help us. Without her, we would have been in big trouble so we are thankful she saved the day. The campground was fairly clean and basic, we didn't use the showers/bathroom so I can't speak to that.