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Honestly, the campground management is uptight and rigid with all their rules, it’s a sunny and 85 degree day with a pool full of water but let’s close the pool for the season without telling customers who just checked in yesterday, no advance notice just decide that morning because the future forecast shows it cooling a bit. Tip management post it several days in advance and when your customer is very disappointed maybe you could work with them.
Because this customer will never return because of your being so rigid.