Me and my family have had multiple stays at this park and loved its location to the beach and staff. This last go around has not been pleasant at all. Although we originally made reservations last July, we have had multiple hurdles that have arrived from out of country incidents and someone not making back to the states in time to deaths on all sides. We have rescheduled 3 times trying to keep everything aligned. I was told that we had a year to complete the reservation or cancel for a 50% refund. We rescheduled to November and once again one of these previous mentioned hurdles came up. We rescheduled to June 9th and was confirmed on November 7th... Now that this time has arrived we are being told that our reservations were removed around the end of November and they can not do anything about it because reservations can not go past 6 months. I understand rules, however if I was told 6 months in the beginning I would have taken my 50% loss and went on. So now I'm out 100% because they canceled my reservations without a phone call or an email weeks after rescheduling me to June 9th. I would have understood even trying to work out an adjusted price with me, but the lady on the phone simply said sorry but no. The last time I was at this park they were super friendly! Guess the world has turned it greedy. I will not be staying at this park again.