Review: Open Air Resorts

  • $0.00 /night
  • (4.4)5 reviews
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A. TM

8 months ago
2/5

I am going to say that the assistant manager Nicole was extremely helpful. I would have given a 1 star if it was not for her.

We went to check in to the vintage trailer at around 8 pm at night. There were no clear instructions left for us regarding the use of an after hours drop box since no one was there to check us in.

Once we figured out where to find our key we made it to the trailer. The light on the porch was out. When you walked in is smelled strongly of urine. Bugs were on the floor and there was an ozone machine that has been left. We began bringing our stuff in to realize there was no water. My husband went to turn it on and there was a huge leak in the hose.

No one would answer the emergency phone number. With two small children at 830 pm at night we had to drive to marble falls to try to find different accommodations.

I emailed as well as left a message. We were refunded the next day. It seems like a good property if you bring your own RV, but I don't recommend the vintage campers.

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