Called to see if there was a spot for a night while we were on the road for an electric only spot and the owner was quick to reply back to let us know there was a spot for the evening and was kind enough to let us borrow a converter as I had just bought a horse trailer with living quarters and hadn't bought all the bits and pieces to go with it. We called an hour before we would arrive and they made sure we had the correct address. In and out, no fuss.