UPDATE: I had a meeting with the owners and it went surprisingly well! They asked me to remove my review, but I kinda don’t think that’s appropriate because I still had a very very bad experience.
I am very appreciative that the owners took time to speak with me. It was a productive talk - they listened to my concerns, apologized and are working towards solutions. Also making it clear that the line of communication is always open.
I was told my neighbor will be moved, but he’s still here today. Hopefully that will be taken care of very soon.
There are improvements such as bigger trash cans and actually the past few days the bathroom has been spotless.
It’s disheartening that it took me making MULTIPLE complaints to management, making a report with HPD, making a bad (but very honest) review and requesting a meeting with the owners before my concerns were taken seriously.
It may have been insensitive of me to make a blanket statement by questioning the ethics of the whole establishment due to two of their employees. Although, I know Jason and Stephanie’s behavior was not very Christian-like during this exchange, it doesn’t speak to the whole company.
This is a small, family like community. Bible verse throughout the property. They even had a service this past Sunday.
The owners and Steve are great. I still think Jason needs to be addressed. He called me “racist” multiple times and that is very offensive. An apology is appropriate but I won’t hold my breath on that….
Original:
I have a drug addict staying in the spot next to me. Not a big deal until, he impedes on my space. He and his guest park in my parking spot and intrude on my space that I pay for. It has been reported MULTIPLE times. I’ve been told he’s on his “last notice before eviction” multiple times, but somehow he’s still here. About a month ago, he moved my things to make room so his guest could park in my spot. Today, he ran over my belongings with his truck. I reported it AGAIN. Nothing was done. In fact, after I tried to address him myself, management called me racist and threatened to evict me….. someone who has had zero issues since being here. He has been blaring music all night for a week, amidst other things that break park rules. I have followed the appropriate channels to report something going wrong but somehow I am still the one in the wrong. (In hindsight, I should’ve escalated this to reporting it to HPD, but I really was trying to avoid that.) Management is unprofessional - specifically because I was blatantly called racist, and they were intentionally trying to intimidate me - a solo female, when there were 3+ people fussing and threatening me.
The facilities have been under construction since before I got here and still are. The bathrooms (there’s supposed to be two for the whole community but only one is functioning lol) are always filthy. The park is always full of dog poop. The garbages are always overflowing.
Still in disbelief at how terrible management had chosen to deal with things.
The location is nice because it’s close to things and if you need to use public transportation it’s super close.
There’s constantly homeless people who linger inside and outside the park.
I think this place has lots of improvements to do, but lots of potential….
It’s actually insane to me that they advertise this place as a religious spot with a prayer garden and such, when the staff exhibits this kind of behavior.
Super loud here all the time. They cut off utilities without notice (for maintenance or whatever). Wi-Fi absolutely sucks.
Park “security” doesn’t wear anything identifying themselves and have a habit of approaching people in a very rude manner. One time, my uber was leaving and the park “security” scream at him “I don’t know what your business is here in my park but you need to slow the f down”. My driver was super offended and I felt really bad. He shouldn’t have been speeding, there’s just a better way to get your point across…. Ultimately, it’s nice to have security, I just wish they handled themselves more professionally.