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For student housing, honestly surprised! I'll start by saying Janissa N. has given my roommate and I the best service and attitude from the start. Upon moving in we were not expecting the conditions the apartment was in (it is a place used by young college students so go figure). Though the communication with maintenance issues, bills, etc. has been thoughtfully handled by Janissa. I've stayed at OTHER student housing where it's dusty crusty and begged for accommodations or fixing, but they never quite get to anyone. High View has been reaching out by phone, email, and text to issues in a timely manner even if I'm not home (by permission). So far so good!