Wildwood Resort

Nice grounds with potential to be great. Cabins are clean and cool. Beds leave a lot to be desired. We enjoy the views and the vibe of the property, but we really feel for the price, the managers could be more concerned with the cleanliness of the pool!! The pool was absolutely disgusting. The fact that it’s old is NOT the issue; no excuse for a disgusting pool. It should have daily attention at the very least. We came on a Friday and left on a Sunday. High volume of swimmers, especially children, and the pool received zero attention from staff.

Add-tl review 2nd visit 10/28-11/1 - if you want a romantic cabin - Cabin 32. What a wonderful time for our anniversary.Jacuzzi tub. Fireplace. Right on a large pond with swans & geese. It was cold but the cabin warm & cozy. We got a peek at future improvements being made. Excited for our summer family trip.

You can tell quality of a place by customer service. Customer service was outstanding. Our ac went out in our 1st cabin. We were placed in another cabin right away. We were also compensated for having to move.

Everyone we encountered was exceptionally friendly. The waterpark was a great plus! There's plenty to do without the park. The ponds are well stocked. Our toddlers enjoyed the brim fishing. Pools were lovely. It was so hot we couldn't do water bikes, but that's on bucket list! Kayaks were readily available & fun.

The kitchens in both cabins were stocked differently. If you have something you absolutely need to cook with, bring it. We've rented places before & this goes at most places though.

Only complaint is floors are dirty in cabins. We had to mop floors for crawling child. We're hot & dry here so keeping floors clean isn't easy.

We loved this place so much we're already planning next trip.

These are just a few of the ADA violations we observed....

1-Bathrooms have no handrails/handles for toilets nor bathtubs. My mom stayed in a cabin by herself but couldn't shower nor bathe because there were no handrails. The toilet had no assistance bars. My sister's husband is an amputee and their bathroom was just like my mom's. My family (husband/children/grandchildren) stayed in a large 8 bedroom/8.5 bathroom cabin and there was 1 toilet in that entire 7,500 sq ft cabin with disability accommodations and that was only a toilet.

2-Entire resort is full of roots disabling people who struggle to walk. There are absolutely no smooth walkways whatsoever for guests to transition from the road or their golf carts to the cabins.

3-There are no wheelchair accessible ramps anywhere on the grounds.

4-There are no listings on the website, which is the method most people use, for disabled people to identify whether or not this resort is a good fit based off of the cabin descriptions and there are over 30 cabins!

Specifically in our cabin...

--Dirty floors throughout

--Faulty sofa cushions causing my grandson to hurt his head

--Rebar sticking up out of the ground causing a hazardous area

--Wood trim on interior post was detached leaving splintered wood and nails exposed for potential injuries

--Moldy shower curtain

--Moldy smell in bedroom

--A/C in main part of cabin couldn't keep up with the heat

--Website description of kitchen states "commercial" but only residential grade appliances are present