The overall experience with the staff seemed fine. No one had any complaints in that regard.
Since bringing outside wood in isn't allowed, even locally. (From what I'm aware i's generally banned bringing in from outside the county as far as the ash bores go.) The cost of wood does seem quite steep as most around the area sell for around $5.00 a bundle. I would suggest lowering the cost or increasing the bundle size.
I would say there are some quality issues/inconsistencies with certain things:
1. Posted speed markers around the camp site say 3mph, whilst the printed maps indicate 5mph.
2. Store Open/Close hours. We arrived and upon mentioning that we'd be back to purchase wood, the store clerk said to come back before 8:00. I arrived at 6:45 to find the store closed. During the weekday, closing at 6:00 might be a reasonable time to close, though I might argue remaining open a little later perhaps to 7:00. On the weekends however, I feel it's unacceptable for the store to close anytime before 8:00. These are the ideal times when adults and/or kids are going to come in and perhaps buy ice cream or other goods. Even the opening hours seem rather late. Other campsites I've been to stores are generally open before 8:00. I'd recommend being open no later than 9:00 every day.
3. Tent sites. For the most part all of the sites looked pretty good. The tent/cabin sites honestly looked like they could use a little TLC. The cabins themselves, from what I could see seemed nice, but with no actual parking for vehicles leaving folks to pretty much park on the roadway and the access leading up to the cabin feeling more cluttered with weeds and bushes gave the impression of structures more haphazardly put in place. The tent sites seemed to vary in quality too. A couple open spots, one or two areas that were more weed infested with poison ivy and the ground itself not entirely ideal for tents. The open grassy area off to the rear/next to the massive wood pile seemed more ideal for tents to be honest.
Atmosphere wise the area was nice. The owners clearly are working hard to try and provide things to do for people of all ages. Additionally they try their best to maintain a safe area, requiring gate passes for vehicles to enter the camping areas.
Unfortunately it does reside extremely close a railway and freight trains are constantly passing by almost every hour. Not a huge issue but tent campers may not have a good night of things unless you are a sound sleeper.
One of the wooden playground structures however in past years was very clearly unsafe, having been constructed by improper length screws causing said screws to extend beyond the wood making the play area rather unsafe. I do not know if this has ever been rectified as my kids are now too old to play on such things, but at the time I kept them from playing on it due to the unsafe state.
Overall... it was an enjoyable time but definitely room for improvement in areas.
Awesome family campground! Very friendly, attentive, and welcoming family-staff. Other campers were respectful, quiet (when supposed to be), and aware of kids. The pool is great for a toddler and the roads are all kid-friendly. If it were further east, we’d be back in no time! We came here for a wedding and had the best time of any wedding guest, far better than those who stayed in the overpriced hotels!