By:
Submission
RUDE PLACE… me and a group of peers went here for the first time. We calmly wanted to see what we ordered to see if we got the correct order. They gave some of us buzzers but not everyone, and they put us in groups but didn’t tell us. The manager out of no where walks up while we were talking an employee and starts yelling very loudly about our order. Me and my peers were very confused and embarrassed at her yelling at us about the order, when we just wanted to make sure we ordered the right thing. This was our first time and very disappointing.
Great food every single time. Love their turkey salad, I always get it. My new favorite sandwich is their ham one! The chickpea sandwich was alright, guess you need to love chickpeas to love it.
Displeasing and demeaning treatment is the experience described at this local college town small business establishment. The food is excellent for a first time visitor. However the treatment of services from their management who considers yelling at customers to be good business etiquette is disturbing. During times of a stressed economy one would think a small business cafe would be welcoming to college students and their family as they could help them maintain and grow their business. However this establishment does not appear to value all consumer business. Rather they prefer to be demeaning and unprofessional. Entering this establishment comes with low expectations to customer treatment with a high price ask for the purchase of their food and beverages.
I was here about 2:45 today
to pick up my "Salad Mozzarella Tomato OL" that I placed about about 20 minutes ahead of time. I gave the young lady a $20. My order was $10.27. I said just give me a $10 back and I'll go to my vehicle to get .27. This was all before I received my order. She was hesitant about giving me the $10 before I went to my vehicle. She said "NO, no,no,NO! I'll just give you the change! I said ma'am, I do not want the change, and to give me the $20 back if she didn't think I'd bring the .27 back. She actually gave me $20 back. I went to my vehicle, retrieved .27 and gave it to her. She then said we'll get your order ready. I said ma'am, this is a pick up order as stated in the beginning. This was my 2nd visit here for thus delicious salad, that is OH SO DELICIOUS! Every bite of this salad is SO DELICIOUS! The homemade dressing is delicious as well. Nothing needs to be added or taken away from this salad. It's just perfect! It has the taste that keeps you coming back for more! With the customer service today, I'm only giving 2 stars instead of 5.
Looked on their menu and seen they had a selection of sandwiches. Seen they had a few I wanted to try so I picked the blt and hot turkey sandwich. I like their bacon jam that comes on the blt sandwich so I would choose that sandwich next time I decide to eat there.
