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No one there to check in or greet before 5 pm. Our parking space looked out to the multiple garbage bins (lovely?!), heavily slopes upward to the sewage dump (that's a challenge for flow!) and our space was a wet muddy mess (literally a pond outside our front steps)! Asked some employees to report the problems and they laughed at us. Looked forward to coming here, but soooo disappointed! Pretty sure we have one of the worst , if not the worst, parking space in the whole RV Park...in fact, our neighbor here, said he had this space last year and it was horrible! Not a good start to our vacation...Thanks Turtle Rock RV "Resort".