This review may seem strange since I have not visited this location however I am a firm believer that great customer service should be acknowledged. I made reservations to stay at this property months ago. Three weeks ago, my truck had to go into the shop and the dealership is still playing games with me. No truck, no way to pull my 5th wheel. I contacted Sun Outdoors and spoke with Ben prior to my scheduled arrival to give him a heads-up that I was having challenges. Then today, after realizing that I would not have my truck back in time, I finally had to call again and spoke with Cindy M. Thanks to her caring ear and going to bat for my cause, Sun Outdoor made considerations for my predicament and provided a more than fair proposal on how we could resolve my late cancellation. Most businesses these days would take the attitude that "it was not their problem" but not these folks. I want to thank them and make sure that they know that they already have another satisfied customer. Yes, I said "another" since some friends of mine who are already there have been ranting about the location since their arrival, so double kudos to you folks at Sun Outdoors!